“…we’re told by TV and Reader’s Digest that a crisis will trigger massive personal change–and that those big changes will make the pain worthwhile. But from what he could see, big change almost never happens. People simply feel lost. They have no idea what to say or do or feel or think. they become messes and tend to remain messes.”

“The Chinese use two brush strokes to write the word ‘crisis.’ One brush stroke stands for danger; the other for opportunity. In a crisis, be aware of the danger–but recognize the opportunity.”

“Sometimes you need a little crisis to get your adrenaline flowing and help you realize your potential.”