“The art of a sincere and heartfelt apology is one of the greatest skills you will ever learn.”

“Yes, a person can accept your apology and forgive you for what you’ve said, but they will never forget how you made them feel at that very moment. Words can stick in a person’s mind, heart, and spirit long after the words have been spoken. Don’t be in denial; words have GREAT power. Be wise when you speak!”

“Never apologize for showing your feelings. When you do, you are apologizing for the truth.”

“If an apology is followed by an excuse or a reason, it means they are going to commit same mistake again they just apologized for.”