“Learning from your customers is vital to your success. Even if you work in a back office or don’t deal directly with the public, you are serving someone in your job. You have a boss–and the boss is really your customer, right? You have to think of the people you work for (and if you have a job, your work for someone) as customers. Doing so gives you greater buy-in to the idea that your job is part of a bigger universe–it’s not just you toiling away on a computer making sure the numbers add up (or whatever it is you do). Someone, somewhere, is counting on you to hold up your end of the bargain and to do your job better, and you can learn from that person (or people).”

“The job of a dream is to set you free.”

“Devereaux is going with our pitch.”“Hey, that’s just great,” I said superperkily. “Wendell’s or mine?”“Yours.”“But you want to fire me. So fire me.”“We can’t fire you. They loved you. The head guy, Leonard Daly, thought you were, I quote, ‘agreat kid, very courageous’ and a natural to do a whispering campaign. He said you hadbelievability.”“That’s too bad.”“Why? You’re not quitting!”I thought about it. “Not if you don’t want me to. Do you?”Go on, say it.298 ♥elavanilla♥“No.”“No what?”“No, we don’t want you to quit.”“Ten grand more, two assistants, and charcoal suits. Take it or leave it.”Ariella swallowed. “Okay to the money, okay to the assistants, but I can’t green-light charcoalsuits. Formula Twelve is Brazilian, we need carnival colors.”“Charcoal suits or I’m gone.”“Orange.”“Charcoal.”“Orange.”“Charcoal.”“Okay, charcoal.”It was an interesting lesson in power. The only time you truly have it is when you genuinelydon’t care whether you have it or not.“Right,” I said. “I’m giving myself the rest of the day off.”

“If the food that one ate the night before were somehow able to be seen and identified through one’s clothes throughout the day, millions of employees would each fast ten or so days before their payday.”

“Unless they are off duty, no matter how wide it is, and even when it is sincere, a smile seems fake if the job description of the person who is smiling includes smiling.”

“For their never-ending endeavours to obtain or retain wealth, countries desperately need companies, because they—unlike most human beings—have the means of production, and human beings, because they—unlike all companies—have the means of reproduction.”

“Among other possibilities, money was invented to make it possible for a foolish man to control wise men; a weak man, strong men; a child, old men; an ignorant man, knowledgeable men; and for a dwarf to control giants.”

“This is my child, he said. I wash a dead man’s brains out of his hair. That is my job.”

“Dream up ways to allow your freedom to not be anchored to a job.”

“Love your job as if it’s your love affair. You will never have to go to work again, but will meet your lover every day.”

“I don’t think I’ve ever referred to any girl I dated as my girlfriend. I think that would freak me out. Even the girl that I dated for two years in college I don’t think I ever referred to her as my girlfriend.”“How would you introduce her?” I asked.“I’m just going to say her name,” he said.”

“Os livros são escritos devido a anos virados do avesso por ideias que não nos libertam até serem escritas e, até mesmo então, a escrita é o último recurso, um resgate desesperado que pagamos para que a vida nos seja devolvida.”